Careers

Over 100 people come to work at Clovernook every day. Find out why.

If you’d like to work with friendly, intelligent people who are dedicated to creating and supporting jobs for people who are blind and visually impaired, we’d like to hear from you.

Clovernook currently has openings for the following positions:
To learn more and apply please click on the job title.

Current Openings

Contact Center Manager

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Cincinnati, OH - Main Campus

The Call Center Manager is responsible for the direct oversight of a team of contact center agents providing high quality customer service assistance. The Contact Center Manager will also be responsible for assuring timely resolution of inquiries utilizing all available channels. They will also provide job training and coaching to agents with visual impairments and/or additional disabilities involved in the contact center.

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Customer Care Center Specialist

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Cincinnati, OH - Main Campus

Ability to handle inbound and outbound calls, as well as, utilizing communication features such as: chat, email and social media for assigned account/contract(s). Completes customer requests, data entry, maintains customer database, researches and resolves customer inquiries. Conducts product and customer satisfaction surveys. Ability to follow-up with customers accordingly.

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Donor Advancement Officer

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Cincinnati, OH - Main Campus

Responsible for identifying, engaging, cultivating donors to securing major gifts to further Clovernook’s mission of empowering individuals who are blind and visually impaired to be self-sufficient and full participants in their communities.

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MSCE Collections Associate

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Cincinnati, OH - Multistate Center East

Provide circulation and duplication support for the National Library Service digital collection, Braille collection, and older format collections, including quality control. Provide warehouse support.

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Adult Day Support Coordinator

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Cincinnati, OH - Main Campus

Coordinate adult day services for individuals participating in Clovernook’s non-vocational day support program.  Provide consultation and support to Program Services Director on health related issues for consumers served in program services.  

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